Defamation and Business Reputation Protection

In a world where news spreads rapidly and online opinions can significantly influence public perception, your business reputation is among your most valuable assets. Unfortunately, it only takes one false or misleading statement to cause serious and lasting damage.

At Franklins Solicitors, we help businesses protect their reputation through fast, strategic, and effective legal support. Our Defamation and Business Reputation team provides specialist advice and representation when your company’s integrity comes under threat, whether through libel, slander, or harmful online content.

What is Defamation?

Defamation occurs when a false statement is made about your business that causes or is likely to cause serious harm to its reputation. It can take two main forms:

  • Libel – Written or published defamation, including social media posts, news articles, blogs, or online reviews.
  • Slander – Spoken defamation, such as false rumours or statements made in meetings or public settings.

To bring a successful claim, your business must generally demonstrate that:

  • The statement was false
  • It was communicated to a third party
  • It caused or was likely to cause reputational harm

Why Reputation Matters in Business

Your business’s reputation directly affects customer trust, investor confidence, staff morale, and market performance. In the digital age, even relatively minor reputational issues can escalate quickly, impacting your bottom line and long-term success.

We help you respond strategically and legally to minimise reputational harm and recover your standing as efficiently as possible.

How Franklins Solicitors Can Help

We offer a full range of services designed to help businesses respond to, defend against, and prevent defamation and reputation damage, including:

Defamation Defence and Legal Action

Our solicitors act quickly to stop defamatory content at the source. We support clients with:

  • Cease and desist letters
  • Removal requests to publishers or platforms
  • Court injunctions to prevent further publication
  • Claims for compensation where appropriate

Litigation and Settlement Negotiation

If legal proceedings are necessary, we provide end-to-end representation. We also negotiate settlements, retractions, and apologies where appropriate to protect your brand without unnecessary escalation.

Why Choose Franklins Solicitors?

  • Specialist expertise in defamation and reputation law
  • Fast, effective responses to emerging threats
  • Clear, commercially focused legal advice
  • Cost-effective solutions tailored to your business
  • Trusted by businesses across a wide range of sectors

Contact Us to Protect Your Business Reputation

Whether your business has already been affected by defamation or you want to put protective measures in place, we are here to help.

Contact Us

Frequently Asked Questions about Defamation Business Reputation

Can a business be a victim of defamation?

Yes, a business can be the subject of defamation either through libel or slander.

How do businesses prove defamation?

In order to prove there was defamation, a business must be able to prove that a statement was made, there was intent to cause serious harm, the statement was published and that there was no lawful justification for the statement to be made publicly.

What is meant by defamation?

Defamation is the term used to describe the act of damaging another person or business either through libel or slander.

What is the process of defamation?

To begin the process of defamation, a claimant will need to create a Letter of Claim, which will need to include the details of the claim, what remedies the claimant is seeking and what defamatory statement were publicly made.

How long do defamation cases take?

A claimant has one year from the defamation taking place to submit a claim. The time taken to settle defamation cases can vary significantly depending on the amount of evidence and the complexity of the case.

Is defamation a crime?

Yes, defamation is the act of unlawfully publishing or communicating false statements about a person or organisation.

Contact the Franklins Business Services team

If you have any questions about defamation, please don’t hesitate to contact our team of experts who are on hand and ready to help you.