At Franklins Solicitors, we help businesses take decisive, compliant action to recover debts efficiently and cost-effectively. Our team ensures that every letter of claim is tailored, legally robust and compliant with pre-action protocols, protecting your position and strengthening your case.
What is a Letter of Claim?
A Letter of Claim is a formal legal notice sent to the debtor, setting out:
- The amount owed
- The basis of the debt
- Any accrued interest and costs
- A deadline for repayment
- A warning that court proceedings will follow if payment is not received
For claims involving individual debtors, the Pre-Action Protocol for Debt Claims must be followed. This includes providing supporting documentation and allowing a reasonable time to respond.
When Should a Letter of Claim Be Used?
A Letter of Claim should be issued when:
- A business has exhausted informal attempts to recover the debt
- The debtor has stopped communicating or is refusing to pay
- A dispute has stalled and needs formal legal escalation
- You want to secure repayment or prompt serious engagement before going to court
In many cases, a well-drafted Letter of Claim results in full payment or leads to productive negotiations, avoiding the need for litigation.
How Franklins Solicitors Can Help
We handle the entire process for you, offering a choice of service depending on how involved you’d like us to be:
Option 1: Letter of Claim Only
We draft and issue the letter, instructing the debtor to respond directly to you.
Option 2: Full Service
We manage the process end-to-end, issuing the letter, handling communications, negotiating settlement terms, and, if necessary, progressing to court action.
To proceed, we’ll need:
- Details of the debtor and their business
- The amount owed and supporting documentation
- Payment history and any agreed deadlines
- Details of any prior attempts to recover the debt
We’ll also calculate any statutory or contractual interest due and incorporate it into the total claim.
What Happens If the Debt Is Not Paid?
If the debtor fails to respond or make payment by the specified deadline, we will advise you on the appropriate next step. This may involve:
- Issuing County Court proceedings
- Starting insolvency proceedings
- Exploring enforcement action following judgment
We act swiftly to ensure momentum is maintained and costs are kept under control.