Letter of Claim Solicitors

A Letter of Claim is the first formal step in the debt recovery process. It sets out the details of the debt, provides the debtor with a final opportunity to make payment, and warns of impending legal proceedings should they fail to respond.

Letter of Claim

At Franklins Solicitors, we help businesses take decisive, compliant action to recover debts efficiently and cost-effectively. Our team ensures that every letter of claim is tailored, legally robust and compliant with pre-action protocols, protecting your position and strengthening your case.

What is a Letter of Claim?

A Letter of Claim is a formal legal notice sent to the debtor, setting out:

  • The amount owed
  • The basis of the debt
  • Any accrued interest and costs
  • A deadline for repayment
  • A warning that court proceedings will follow if payment is not received

For claims involving individual debtors, the Pre-Action Protocol for Debt Claims must be followed. This includes providing supporting documentation and allowing a reasonable time to respond.

When Should a Letter of Claim Be Used?

A Letter of Claim should be issued when:

  • A business has exhausted informal attempts to recover the debt
  • The debtor has stopped communicating or is refusing to pay
  • A dispute has stalled and needs formal legal escalation
  • You want to secure repayment or prompt serious engagement before going to court

In many cases, a well-drafted Letter of Claim results in full payment or leads to productive negotiations, avoiding the need for litigation.

How Franklins Solicitors Can Help

We handle the entire process for you, offering a choice of service depending on how involved you’d like us to be:

Option 1: Letter of Claim Only

We draft and issue the letter, instructing the debtor to respond directly to you.

Option 2: Full Service

We manage the process end-to-end, issuing the letter, handling communications, negotiating settlement terms, and, if necessary, progressing to court action.

To proceed, we’ll need:

  • Details of the debtor and their business
  • The amount owed and supporting documentation
  • Payment history and any agreed deadlines
  • Details of any prior attempts to recover the debt

We’ll also calculate any statutory or contractual interest due and incorporate it into the total claim.

What Happens If the Debt Is Not Paid?

If the debtor fails to respond or make payment by the specified deadline, we will advise you on the appropriate next step. This may involve:

  • Issuing County Court proceedings
  • Starting insolvency proceedings
  • Exploring enforcement action following judgment

We act swiftly to ensure momentum is maintained and costs are kept under control.

Why Choose Franklins?

  • Extensive experience in commercial debt recovery
  • Pre-action protocol compliance for both B2B and B2C matters
  • Tailored letters of claim that reflect your specific commercial position
  • Full legal support through to litigation and enforcement, if required
  • Transparent pricing, including fixed-fee options

Our letters of claim are drafted to get results, clearly, firmly, and legally. We help you take control of the situation from the outset and protect your commercial interests throughout the process.

Contact Our Debt Recovery Team

If you’re ready to recover an unpaid debt, or want advice on the next steps, speak to our team today. We’re here to ensure your letter of claim is issued promptly, professionally and with impact.

Contact Us

Frequently Asked Questions about Letters of Claim

What is a letter of claim?

A letter of claim is sent to the debtor as a final warning, requesting that payment of the debt is made before legal action.

What should be included in a letter of claim?

A letter of claim should include the identity of the parties involved, the nature of the dispute, the key dates, the facts that support the claim, the monies owed and the remedy to the situation. In a business creditor to individual debt or claim, the pre action debt protocol should be followed.

Do I have to respond to a letter of claim?

You should ackonwledge you have received the letter of claim within 14 days and respond to the letter of claim within 28 days.

What happens if you ignore a letter of claim?

If a letter of claim is ignored then the claimant may commence court proceedings.

What is the purpose of a letter of claim?

A formal letter of claim is one of the first steps in the debt recovery process. It sets out the key information relating to the debt and the remedy that resolves the dispute. If the letter of claim is ignored or not responded to within the relevant timeframe then the claimant may choose to obtain a default judgement.

Contact the Franklins Letter of Claim team

If you have any questions about letter of claim, please don’t hesitate to contact our team of experts who are on hand and ready to help you.