Constructive dismissal claims can be disruptive, costly, and damaging to an employer’s reputation. At Franklins Solicitors, we help businesses understand their responsibilities, reduce legal risk, and respond decisively when a claim is made.
What is Constructive Dismissal?
Constructive dismissal is not defined by a specific act, but rather by the overall conduct of the employer. It arises when:
- The employer commits a fundamental breach of the employment contract (express or implied terms);
- The employee resigns in response to that breach;
- The resignation is prompt, without significant delay.
Constructive dismissal is governed by Section 95(1)(c) of the Employment Rights Act 1996, which defines dismissal to include a situation where an employee “terminates the contract under which he is employed in circumstances in which he is entitled to terminate it without notice by reason of the employer’s conduct.”
Examples of Employer Conduct That May Trigger a Claim
While each case turns on its facts, common allegations that form the basis of constructive dismissal claims include:
- Unlawful demotion or change in duties
- Sudden and unjustified pay cuts
- Failure to investigate grievances
- Bullying or harassment by managers or colleagues
- Unsafe or toxic working conditions
- Unreasonable disciplinary action
- Ignoring flexible working agreements
- Unlawful deductions from wages
- Forcing a return to the office without proper consultation
Importantly, the breach may relate to express contract terms (such as job title, pay, or place of work) or to implied terms, such as the duty to maintain mutual trust and confidence.
What Must an Employee Prove in a Constructive Dismissal Claim?
To succeed in a tribunal, the employee must demonstrate that:
- A fundamental breach occurred – The employer’s actions or omissions were serious enough to destroy the employment relationship.
- They resigned because of that breach – The breach must be the principal reason for the resignation.
- They did not delay in resigning – Continuing to work for an extended period after the breach may indicate acceptance of the conduct.
Employees must also have at least two years’ continuous service to bring a claim (with some exceptions, such as whistleblowing or discrimination cases).
Risks to Employers
If a tribunal finds in favour of the employee, the consequences may include:
- Compensation awards for loss of earnings and benefits
- Damage to your organisation’s reputation
- Increased scrutiny of HR policies and internal procedures
- Increased employee turnover or union activity
Tribunal outcomes can also be influenced by whether the employer followed the Acas Code of Practice on Disciplinary and Grievance Procedures. A failure to follow this guidance may result in an uplift of up to 25% in any compensation awarded.
How Employers Can Prevent Constructive Dismissal Claims
Prevention is always preferable to litigation. We support employers in minimising the risk of claims by helping to:
- Maintain clear and legally compliant employment contracts
- Train managers in appropriate conduct and fair treatment
- Ensure internal grievances are handled fairly and promptly
- Communicate changes to duties or terms with proper consultation
- Keep clear records of decisions and employee interactions
- Carry out investigations into workplace complaints
- Promote a respectful and inclusive work environment