Secretary – Family department

We have an exciting opportunity for a Secretary to join our Family team on a permanent basis, in our Milton Keynes office. The ideal candidate will be familiar with file management, client contact, dictation and diary management.  

About Us

Department:    Family

Salary:             Competitive relative to experience

Location:         Opportunities in our Milton Keynes

Job type:         Permanent

Ref No:            F/MK

About Franklins

Franklins Solicitors LLP is one of the foremost solicitors in the Midlands and is highly quality –assured having achieved accreditation to ISO 9001 and The Law Society quality accreditation, Lexcel. Established in 1982, the Firm has offices in Central Milton Keynes and Northampton and employs over 100 staff offering expertise in: Corporate Services, Commercial Property, Debt Recovery, Dispute Resolution, Employment Law, Family Law, Intellectual Property, Residential Property, Mediation, Wills, Trusts and Probate.

We set our own standards above and beyond what is expected in the legal profession and believe that excellence is not an exception, but routine in dealing with every client and their individual needs. This mentality runs through to our core values of passion, excellence, trust and united, which relate to our key strength and differentiator in the marketplace, our people. We are committed to recognising and developing talented individuals to provide a first class client service that sets us apart from the vast majority of other law firms and legal service providers.

The Role

The LLP would be interested in hearing from applicants who have worked ideally in a legal environment. The ideal candidate will be supporting our Solicitors in a busy Family department. The position would suit someone who is approachable, flexible, confident, and accurate and has an eye for detail. Ideally the candidate should be used to dealing with a busy and varied workload with an ability to remain calm under pressure.

Key Responsibilities

  • To take initial instructions from clients and open files through the Office Management System.
  • To deal with client cases from initial instruction to completion under supervision.
  • Liaise with client both in office meetings and in telephone discussions.
  • Receiving and issuing correspondence/mail from/to the client and third parties.
  • Checking and working in accordance with task list and diary reminders
  • Time recording all work undertaken.
  • Reporting to and receiving and acting upon instruction from the head of department.

Required Skills and Experience:

  • Adherence to Quality and Work Management Systems.
  • Flexibility in support of other members of staff
  • To be able to communicate effectively
  • Ability to work in a team environment, work in an friendly professional environment
  • Presentable with excellent telephone manner
  • Ability to work to deadlines, show flexibility and prioritise workloads in a calm and consistent manner

What you get in return

  • 25 days holiday (in addition to statutory days) and an extra day for your birthday!
  • Social Events throughout the year
  • Death in Service – 4x your annual salary
  • 24-hour employee assistance programme
  • Company Pension Plan

How to apply

Please send a copy of your CV and a covering letter, detailing how your skills and experience meet the requirements of the role, to Emma McNally, Partner and Practice Manager at emma.mcnally@franklins-sols.co.uk. Please ensure you quote the vacancy reference number F/MK

Please note: Whilst we appreciate the applications received from each and every individual in respect of advertised vacancies, due to the high number of responses received it is not always possible to answer each applicant individually. Therefore, if you have not had a response within two weeks of the closing date for applications it means that on this occasion your application has not been successful.